Affected customers will be notified about the shake-up no later than October 2021 with existing customers able to continue to use their PAYG plans until January 2022, at which point their service will be cut-off automatically.
But you don’t need wait until January 2022 to check if you can switch and save; use this as an opportunity to plug your details into our Cheap Mobile Finder tool to find the best deal for you now. PAYG customers can leave penalty-free at any point as they’re not locked into a contract
Alternatively, if you want to stay with Virgin Mobile and switch to one of its Sim-only or pay-monthly plans, haggle with it to see if it’ll match or beat a deal you’ve found elsewhere. See our Haggling with Service Providers guide for further info.